Terms and Conditions

Terms and Conditions

Terms and Conditions

Please read these Terms and Conditions ("Terms") carefully before using the Policy Kholo website and services. By accessing or using our platform, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree, please discontinue use of our services immediately

1. About Policy Kholo

Policy Kholo is an insurance comparison and distribution platform registered in India and operating under the regulatory framework of the Insurance Regulatory and Development Authority of India (IRDAI). We act as an intermediary between insurance buyers and IRDAI-registered insurance companies. We do not ourselves underwrite, issue, or guarantee any insurance policy. 

2. Eligibility

To use our services, you must:

  • Be at least 18 years of age.
  • Be a resident of India.
  • Have the legal capacity to enter into a binding contract under the Indian Contract Act, 1872.
  • Provide accurate, current, and complete information as required during the lead or quote process. 

3. Nature of Our Services

3.1 Comparison and Recommendation

Policy Kholo provides tools and content to help you compare insurance products from multiple insurers. The recommendations generated by our platform are based on the information you provide and are for informational purposes only. They do not constitute professional financial, legal, or tax advice.

3.2 Lead Facilitation

When you submit your contact details through a form, WhatsApp flow, or any other lead capture mechanism on our platform, you consent to being contacted by our advisors or partner insurers for the purpose of fulfilling your insurance query.

3.3 No Guarantee of Coverage

Policy Kholo does not guarantee that you will be offered, approved for, or able to purchase any particular insurance policy. Final acceptance of any policy application is at the sole discretion of the issuing insurer, subject to their underwriting guidelines.

4. User Responsibilities

By using our platform, you agree to:

• Provide truthful, accurate, and complete information at all times. Misrepresentation or non-disclosure of material facts may result in claim rejection by the insurer.

• Do not use the platform for any unlawful, fraudulent, or abusive purpose.

• Do not attempt to reverse-engineer, scrape, copy, or interfere with any part of our website or systems.

• Not impersonate another person or provide false contact information.

• Comply with all applicable Indian laws, including the Insurance Act, 1938, the IT Act, 2000, and IRDAI guidelines. 

5. WhatsApp Communication

By initiating contact through our WhatsApp flow, you consent to receiving automated and advisor-sent messages via WhatsApp for the purpose of your insurance query. You may opt out at any time by replying "STOP" to any WhatsApp message. Opt-out requests will be processed within 24 hours. Please note that opting out may prevent us from fulfilling your service request.

6. Intellectual Property

All content on the Policy Kholo website, including text, graphics, logos, icons, tools, and code, is the intellectual property of Policy Kholo or its licensors and is protected under applicable Indian copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works from any part of our content without prior written consent.

7. Third-Party Links and Partners

Our platform may contain links to third-party websites, including the websites of our partner insurers. These links are provided for convenience only. Policy Kholo does not endorse, control, or take responsibility for the content, privacy practices, or terms of any third-party website. Your interactions with such websites are governed solely by their own terms and policies. 

8. Limitation of Liability

To the fullest extent permitted by applicable law:

  • Policy Kholo shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, our platform.
  • Our total liability for any claim arising out of or relating to these Terms or our services shall not exceed the amount of fees, if any, paid by you to Policy Kholo in the 12 months preceding the claim.
  • We are not liable for the acts, omissions, or insolvency of any partner insurer. Claims under a policy are solely the responsibility of the issuing insurer. 

9. Disclaimer of Warranties

Our platform and services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the accuracy, completeness, timeliness, or fitness for a particular purpose of any information on our platform. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

10. Indemnification

You agree to indemnify, defend, and hold harmless Policy Kholo, its directors, employees, agents, and partners from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or relating to your use of our platform, your violation of these Terms, or any misrepresentation made by you.

11. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms shall first be subject to good-faith negotiation. If unresolved within 30 days, disputes shall be referred to binding arbitration under the Arbitration and Conciliation Act, 1996, with the seat of arbitration in [City], India. The language of arbitration shall be English. The courts of [City] shall have exclusive jurisdiction for any matters not subject to arbitration. 

12. Modifications to Terms

Policy Kholo reserves the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the platform after any changes constitutes your acceptance of the revised Terms.

13. Contact

For any questions about these Terms, contact us at:

  • Email: 
  • Address: [Registered Office Address], India
  • IRDAI Registration Number: 00687632